FAQs
Folder for all FAQs
1. Open your RIP Expenses Mobile App 2. Select your Expense Code, either by tapping a favourite code, or tapping on "Search Codes" to search t...
Wed, 8 Jan, 2020 at 2:08 PM
Some merchants may not have a RIP Scanner. Not a problem! We have a Plan B! You will need to pay for your expense first, then request a paper receipt. ...
Thu, 28 Jan, 2021 at 9:42 PM
RIP Expenses is proud to be integrated with New Zealand's own rideshare company, Zoomy. This will allow RIP users to travel with Zoomy and have code...
Thu, 28 Jan, 2021 at 9:53 PM
While we don’t anticipate this happening, should there be any issue with the QR code scan there is always Plan B available as described above here. Ple...
Tue, 13 Aug, 2019 at 3:27 PM
When you search for an expense code in the RIP app, you have the option of tapping the star symbol on the right of the screen. This makes that ...
Fri, 27 Sep, 2019 at 9:38 AM
That is easy - in your RIP Expenses mobile tap on the Merchants button on the bottom menu bar, and you will be shown a list of the nearest RIP-enabled merch...
Wed, 8 Jan, 2020 at 2:22 PM
The status of each receipt will be shown in "My Expenses" Action Required - someone has looked at your receipt, but something isn't...
Thu, 28 Jan, 2021 at 11:18 PM
Some of the common reasons why RIP is unable to process a mobile app upload include: Some of the receipt details required have not been captured in y...
Wed, 8 Jan, 2020 at 2:35 PM
NOTE: To add new Users to your RIP Expenses Account you will have to have access to do this, if you can’t navigate to the Administration tab then you won’t ...
Tue, 23 Feb, 2021 at 2:38 PM
If your RIP Expenses users are correctly linked to your contact profiles in your Accounting Software (see articles on this HERE), expenses should automatica...
Mon, 13 Jan, 2020 at 11:20 AM