FAQs

Folder for all FAQs

Does RIP Global need to see my credit card number?
No, RIP Global will never see your credit card number.  Payments of RIP subscriptions are handled securely through our payments provider Stripe (see str...
Fri, 27 Sep, 2019 at 1:45 PM
Do I have to opt in to the navigation service and share my location details?
No, you have the choice. If you do agree to this permission request, you'll be able to view the nearest RIP enabled merchants via the Merchants section ...
Wed, 8 Jan, 2020 at 3:04 PM
How long is my location information stored for?
Given this service is available from your phone, and not provided by RIP Global, we do not collect or store your location information.  You will need to re...
Mon, 12 Aug, 2019 at 2:38 PM
How do I change my email address?
It is super easy to change your email address, you have to have the Admin Role in order to change. Go to the Administration Tab > Users > Find the ...
Mon, 22 Mar, 2021 at 2:50 PM